In Home Care Services

Dale Cottages In Home Care Services

Dale Community Care is a familiar, trusted source of services to people wishing to continue living independently in their own home.

The objectives of the program are to assist people to remain living at home for as long as possible and to enable consumers to have choice and flexibility in the way that care, services and support is provided.

Services

  • Care and support services that many consumers choose include
  • Personal care such as bathing/showering; assistance with meal preparation
  • Safety/telephone checks
  • Clinical Support
  • Allied Health
  • Medication management
  • Transport and personal assistance attending medical appointments
  • Assistance to access support services to maintain personal affairs
  • Assistance to maintain chosen leisure activities

Village residents and Community members are welcome to participate in all the Activities and Outings in the Greendale Centre, located at 12 Coombe Avenue Armadale, and we offer delivery of meals to our village residents, in their home.

Family/Carers

Dale Community Care knows the challenges that can be associated with caring for someone. Whether it is a partner who has dementia, a parent or grandparent, it can be stressful striving to meet their needs in addition to those of family and work demands of every- day living. We know the value of putting carers in touch with those who understand.

We encourage consumer’s carers to tap into the many excellent services of Carers WA

Continuity of Care

As part of Dale Cottages, our service has access to a wide multi-disciplinary team of professional staff.  In addition, consumers are well placed to progress to services provided in residential care, should care needs increase. The ability to remain in a familiar environment and maintain local networks is often of great value to consumers and their families.

Dale Community Care Team

Our Home Care Coordinator along with a dedicated team of Dale Community Care staff are committed to continuous improvement to maximise the quality of service. They have complementary skills and qualifications that support the Dale Community Care Team, demonstrate accountability as set out in the Aged Care Quality Standards and encourage feedback through regular reviews. This means that changes in needs are identified and acted upon quickly, we remain in touch with changes in priorities. and we respond appropriately to concerns. 

Our qualified Carers are competent, skilled and experienced in all aspects of care that we provide. All staff have a current police check/certificate and are bound by regulations regarding privacy and confidentiality. Everyone at Dale Community Care is committed to providing the best service possible to our consumers to promote a sense of well being and to maintain independence.

For further information please contact us by phone on (08) 9399 6800 or email  cso@dalecottages.org

Frequently Asked Questions

What Does Dale Community Care do?

Providing personalized Home Care to the Community. Delivering assistance at home, with services to support you, to stay in the comfort of your own home, via a Home Care Package. The Australian Government provides funding for home care through the Home Care Packages Program.

What services can be available under my Home Care Package?

Knowing what services are available, before you need them, will help you be prepared to make decisions about your future….
Home Care Packages can provide:
•Personal care, showering / grooming
•Meal preparation.
•Household jobs, like cleaning or gardening.
•Equipment, like walking frames, shower chairs.
•Social activities.
•Nursing, Physiotherapy and Massage.
•Transport.


Am I eligible for a Home Care Package (HCP)?

The starting point is to contact My Aged Care on 1800 200 422, where you will have your needs assessed, over the phone.   My Aged Care can then arrange for an Assessor, from the ACAT (Aged Care Assessment Team) to come to your home. They will assess your care needs and eligibility for home services. 

Once the ACAT assessment has been completed you will be advised what Level Home Care Package you are eligible for…

How long do I have to wait for my Home Care Package?

Following the ACAT assessment, you will receive a letter from My Aged Care advising that you have been Assessed eligible for a Home Care Package (HCP).
You will then move into the National Queue and wait on the letter from My Aged Care to advise you have been Assigned a Home Care Package (HCP) –
The expected wait time currently, for a HCP to become available is 12+ months. Those with higher or more urgent needs are prioritised to receive services.

How much does it cost?

The Australian Government pays for the bulk of aged care in Australia. But as with all aged care services, it's expected you'll contribute to the cost of your care if you can afford to do so. If you take up a Home Care Package on or after 1 July 2014, you will be asked to pay:

  • A basic fee of up to 17.5% of the single basic Age Pension
  • An income-tested care fee if your income is over a certain amount.

The Fees for Home Care Packages and Residential Aged Care for People Entering Care from 1 July 2014 information booklet provides more details on Home Care Package costs. For Further information about changes are available from the My Aged Care website.
If you believe you will face financial hardship in paying your aged care costs, you can ask to be considered for 
financial hardship assistance. If you apply for financial hardship assistance, the value of your assets will be taken into account as part of the application process.

Why should I choose Dale Community Care to deliver my HCP?

We are located in the Dale Cottages Community Village. 
Our Home Care Assistants, (HCA’s) are professional and caring and work together as a Team, to ensure the best outcomes for our consumers. 
You will deal directly with the Coordinator, either face to face, or over the phone. We pride ourselves on attention to detail and excellent communication
Dale Community Care is proud to be part of Dale Cottages and because we are a boutique provider, we can take the time to CARE.

How do I contact Dale Community Care?

You can pop into our Office, located at 1 The Grove, Armadale - next to the Greendale Centre, Monday to Friday 8am to 4pm and have a chat – or alternatively, you can phone the Coordinator, Leisa Gillham on 9399 6800