Section 13(2) of the Retirement Villages Act 1992 requires the owner of a retirement village to provide considerable information to a prospective resident. At least ten (10) working days prior to any prospective resident entering into a lease agreement that person is provided with:
- A draft copy of their contract with all pertinent schedules
- A statement in the prescribed format completed and signed by an appropriate representative/agent of the owner giving all the information that is required by the regulations.
- A copy of the most up to date Fair Trading (Retirement Villages) Code
- Any other prescribed documents

On receipt of your entry contribution Dale Cottages gives you a Lease for Life. This means that you have a lease allowing your security of tenure to remain within the village subject to the terms and conditions of your contract with Dale Cottages.

Your entry contribution is a one-off contribution to Dale Cottages (Inc.). It is a contribution to the organisation and is used at the discretion of the Board subject to all monies collected in that way being used to further the aims and objectives of the organisation.

Refundable amount is paid directly to resident within 90 days of leaving, or once the estate receives probate.

Dale Cottages retains all interest earned on the entry contribution.

You pay a fortnightly service fee which covers the cost of village maintenance - a full schedule of village maintenance items are part of your agreement and are also noted on the schedule of fees and charges information sheet in this package.

An administration fee of $2,000 will apply if a resident terminates the lease agreement within the first 2 years of occupancy.

No guarantee is possible because all entry to the J. E. Murray Home aged care facility, whether run by the owner or otherwise, is subject to an assessment being obtained from the Aged Care Assessment Team (ACAT) and a vacancy being available.

Section 13(2) of the Retirement Villages Act 1992 requires the owner of a retirement village to provide considerable information to a prospective resident.

Dale Cottages is a community based organisation and as such is committed to ensuring every resident and other stakeholders have a sense of ownership and pride in our organisation. Dale Cottages has a number of specific ways in which residents are kept informed and have an opportunity to consult on issues specific to the independent living units. These systems include but are not limited to:

You should be aware that current Commonwealth policy guidelines on admission to Commonwealth funded residential aged care facilities require places to be allocated on a “needs” basis. It is not possible for an organisation providing services for older people to guarantee admission to Commonwealth funded residential aged care facilities.