In Home Care with Dale Cottages

Home / Home Care

Dale Community Care is an experienced reputable, in-home aged care service available to older people living in Armadale and surrounding suburbs. Our personal approach helps people to continue living independently in their own home for as long as possible.

In Home Care enables older Australians to remain living at home as independently as possible, for as long as possible. In Home Care is designed to support people as they age and their needs change.

We provide a range of Home Care services:

Personal care

Include showering, getting dressed, personal hygiene, toileting & maintaining your personal appearance.

Well-being checks

We provide short visits by our care team to ensure you are well and safe.

Social support and respite services

We’ll take you to appointments or social outings and provide respite for your carer.

Clinical nursing

We provide regular clinical assessments and reviews, plus recommendations, to manage your health and well-being.

Meals and food preparation

We assist with homemade meals in your own kitchen or arrange Lite n Easy delivered to your door.

Allied Health


Occupational Therapy, Physio, Podiatry, Remedial Massage, Dietician and Speech Pathology.

Continence management assistance

Regular continence assessments and reviews, plus recommend suitable products for you.

Social connection

Assistance to maintain friendships or club attendance.

Wound Care and Medication Management

Regular wound care at home or in our clinic and assistance to ensure you take your medication on time and safely.

Transport

We provide transport to medical/specialist appointments and assistance at the appointment if needed.

Personal care

Include showering, getting dressed, personal hygiene, toileting & maintaining your personal appearance.

Well-being checks

We provide short visits by our care team to ensure you are well and safe.

Social support and respite services

We’ll take you to appointments or social outings and provide respite for your carer.

Clinical nursing

We provide regular clinical assessments and reviews, plus recommendations, to manage your health and well-being.

Meals and food preparation

We assist with homemade meals in your own kitchen or arrange Lite n Easy delivered to your door.

Allied Health

Occupational Therapy, Physio, Podiatry, Remedial Massage, Dietician and Speech Pathology.

Continence management assistance

Regular continence assessments and reviews, plus recommend suitable products for you.

Social connection

Assistance to maintain friendships or club attendance.

Wound Care and Medication Management

Regular wound care at home or in our clinic and assistance to ensure you take your medication on time and safely.

Transport

We provide transport to medical/specialist appointments and assistance at the appointment if needed.

How is Home Care funded?

We offer both government funded and private fee-for-service home care:

HCP funding allows the person receiving the care to co-design their package with their care advisor. Oaur dedicated, flexible and caring team will talk through your assessed needs that the ACAT (Aged Care Assessment Team) have identified, learn about your needs and preferences and co-design a package to suit you.An aged care assessment will determine your eligibility for a home care package and identify what your care needs are. To request an assessment, you can call My Aged Care on 1800 200 422. The Home Care Package program asks that you contribute to the cost of your care if you are able to.

Our services are both competitively priced and affordable

We pride ourselves on being honest and transparent as well as making care accessible for those in need. Our fees are competitively priced and affordable. Click here to view our fees.

Private Fee-For-Service with Dale Cottages

Our private fee-for-service care costs the same our Home Care Package program, it’s just funded differently. Fee-for-service care can be accessed to support you at home while you are awaiting to be assigned a Home Care Package, or you can pay privately if you feel you need additional support.

This flexible approach enables you to choose the way that your care, services and supports are provided.

Community Connection

The Greendale Community Centre is accessible to all Armadale and village residents. Our home care team, residents at our the village and care home, in addition to our home care package clients, all come together for memorable experiences and meaningful activities. The connections that are created at the Greendale Centre are life-changing for our visitors, making this an extraordinary service we provide

We Work In Partnership With Our Clients’ Family And Carers

Without you we cannot do what we do. Dale Community Care continue to learn and understand the challenges associated with caring for a loved one at home. We consider ourselves to be a partner in the care you are providing, and we will listen, advise and direct you to seek further assistance when needed.

Asian senior elder woman doing physiotherapist with support from nurse.

Our Team

Our team of home care coordinators, nurse and home care assistants are committed to delivering the highest level of care and bringing warmth, empowerment and compassion to all clients. Our continuous improvement approach ensures we always consider new ideas and ways to improve what we do.

Each member of our team complements each other with skills and qualifications that support the care we offer to clients.

If you would like to enquire about our home care service, please contact us.

We provide a range of Home Care services:

  • Firstly, you need to call My Aged Care on 1800 200422 and tell them your situation. They will assess your needs over the phone and based on your answers they will arrange for an assessor to visit you at home. It is then that you are formerly assessed for you care needs and eligibility for services. They will then advise you what level of Home Care Package you are eligible for. You will then receive a letter stating whether you have been approved for a home care package level 1, 2, 3 or 4.
  • Once approved, you enter the national waitlist. As packages become available and people ahead of you are assigned a package, you move further up the list. This process can take 6 – 12 months so getting assessed early is vital for you to receive services as soon as possible.
  • You will receive a letter from My Aged Care which states that you have been assigned a home care package. At this point you need to look for an aged care provider that meets your needs and values. You can search on the My Aged Care website here.
  • You can phone different care providers and make enquiries and get a sense of what organisation is best suited to you. There are large scale providers and small boutique providers who each offer benefits and disadvantages, so it is vital you ask lots of questions to choose a provider that suits you and your needs.
  • We are a boutique provider and part of Dale Cottages, who have been helping people live well for over 65 years, located in the Dale Cottages village in Armadale. We welcome visitors and clients to pop in and have a chat to us.
  • Our personal touch sets us apart from larger care providers and is often one of the key reasons people choose us.
  • We are able to keep our costs low so that your package funds can go further and you receive more care.
  • You visit our office, located at 1 The Grove, Armadale (next to the Greendale Centre) Monday to Friday, 8am to 2.30pm, and have a chat. Alternatively, you can phone one of our home care advisors on 9399 6800.
  • We don’t have a call centre so you’ll get familiar with our small team quickly. You’ll always know who you’re speaking with at Dale Cottages.
  • The Australian Government pays for the bulk of aged care in Australia. But as with all aged care services, it’s expected you’ll contribute to the cost of your care if you can afford to do so. If you take up a Home Care Package on or after 1 July 2014, you will be asked to pay:
    • A basic fee of up to 17.5% of the single basic age pension
    • An income-tested care fee if your income is over a certain amount.
  •  The Fees for Home Care Packages and Residential Aged Care for People Entering Care from 1 July 2014 information booklet provides more details on Home Care Package costs. For Further information about changes are available from the My Aged Care website.
  •  If you believe you will face financial hardship in paying your aged care costs, you can ask to be considered for  financial hardship assistance. If you apply for financial hardship assistance, the value of your assets will be taken into account as part of the application process.